USA customer information
Your items will be delivered up to 28 days after ordering. Shipping costs $34.
Shipments are tracked, signed for and completely guaranteed.
All orders are shipped from the UK. Customers are responsible for paying any import duties or taxes levied by the United States government.
Exchanges and returns are easy and no quibble...
You can exchange or return any order (excluding bespoke and customised pieces). You have 14 days from receiving your parcel to let us know you would like to return it and a further 14 days to get it back to us. You will have to pay the postage, we recommend a signed for postage service, the USPS will be happy to advise.
Please make sure your return is clearly labeled as returned goods. We will not be held responsible for any customs charges on returned items that are subject to a fee because of incorrect labeling and you may be charged.
Any item returned needs to be unused, with any tags attached and in it's packaging. Earrings cannot have bee removed from their packaging.
General information...
- Buying for a friend or as a gift?
- Contact Us
- All the questions you never knew you wanted answers for - FAQ's here
- Search the Britten website