Shipping and Returns
From our Bath workshop, across the Atlantic, to your door. All orders are tracked and insured, with 45 days free returns. Over 8,000 US brides have trusted us to deliver their handmade wedding veils and accessories.
"Every piece that leaves our Bath workshop for the United States receives the same care as if it were for my own wedding. We're proud to have served over 8,000 American brides since 2011, and we can't wait to help you find the perfect finishing touches for your day." Sarah, Founder.
Your Shipping Options
Veil fabric samples are $6.95 via Royal Mail & USPS (8-10 working days) or $79.84 via FedEx® Priority (3-4 working days).
| Standard Creation + Shipping | Priority Creation + FedEx® | |
|---|---|---|
| Cost | FREE | $79.84 |
| Order today, arrives | calculating... | calculating... |
| Total Time | 10-15 working days to delivery including crafting | Guaranteed 4-5 working days to delivery including priority crafting |
| Carrier | Royal Mail → USPS | FedEx® |
| Tracking | Tracked end to end | GPS Delivery + Premium Tracking |
| Returns | 45 days FREE returns | 45 days FREE returns |
Both options include: Full insurance • All duties and taxes included • Luxury packaging
Why US Brides Choose Britten
Couture Materials
We source the finest tulle and materials from mills in Devon, Normandy and Milan. Chosen for their quality and beauty we have decades long relationships with these artisans.
Handmade in Bath, England
Each item is crafted to order in our workshop, just a stone's throw from Bath Abbey. Quality and attention to detail you won't find from mass production.
Battle-Tested Delivery
We've safely delivered over 8,000 orders to American brides since 2011. From New York to LA, we know how to get your order across the Atlantic perfectly.
White-Glove Packaging
Your order arrives in luxury packaging, carefully protected for its journey. Unboxing is part of the experience.
45 day FREE returns
Take your time trying your veil with your dress. If it's not quite right just pop it back to us with a note. We offer FREE return shipping for US customers.
What's Returnable
✓ All ready-made veils
✓ Standard made-to-order veils
✓ Hair accessories
✓ Jewellery
Not Returnable
✗ Custom/personalised items
✗ Items with embroidery
✗ Bespoke length modifications
✗ Some pure silk & lace veils
(noted on product page)
Many of our lace veils are handmade to order. The lace and tulle are cut specifically to your chosen length, colour, and configuration. We do not hold stock, and each veil is produced individually for that order. As these pieces are made to the customer's specifications, they are classed as bespoke and are non-refundable unless faulty.