UK Customer Information
Standard delivery is FREE for orders over £100 to the UK, it takes 3-5 working days from order.
Next working day delivery is available to the UK on orders (order before 1pm Monday - Thursday), it costs £29.80. The charge covers speedy delivery and also bumps your order to the top of our making list. We handcraft everything to order!
Saturday rush order delivery costs £39.80. Order before 1pm on Friday.
Exchanges and returns are easy and no quibble.
You can exchange or return any order (excluding bespoke pieces) for any reason at all. You have 14 days from receiving your parcel to let us know you would like to return it and a further 14 days to get it back to us. You will have to pay the postage, we recommend a signed for service, the post office will be happy to advise. Exchanges are final, we won't be able to exchange again or refund.
Any item returned for refund or exchange needs to be unused and in perfect condition, with any tags attached and in it's, undamaged, packaging. Earrings cannot have been removed from their packaging or tried on for hygiene reasons.
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