Shipping and Returns
From our Bath workshop to your door. All orders are tracked and insured, with 30 days free returns. Over 22,000 brides have trusted us to deliver their handmade wedding veils and accessories.
"Every piece that leaves our Bath workshop receives the same care as if it were for my own wedding. We're proud to have served over 22,000 brides since 2011, and we can't wait to help you find the perfect finishing touches for your day." Sarah, Founder.
Your Delivery Options
Veil fabric samples are delivered FREE via Royal Mail Tracked service or choose next-day at £8.84.
| Standard Creation + Shipping | Priority Creation + FedEx® | |
|---|---|---|
| Cost | FREE on orders +£100 £3.45 on orders under £100 | £29.80 |
| Order today, arrives | calculating... | calculating... |
| Total Time | 1-2 weeks (5-7 working days) to delivery including crafting | Guaranteed 3-4 working days to delivery including priority crafting |
| Carrier | Royal Mail | FedEx® |
| Tracking | Tracked end to end | GPS Delivery + Premium Tracking |
| Returns | 30 days | 30 days |
Both options include: Full insurance • Luxury packaging
Why Brides Choose Britten
Couture Materials
We source the finest tulle and materials from mills in Devon, Normandy and Milan. Chosen for their quality and beauty we have decades long relationships with these artisans.
Handmade in Bath, England
Each item is crafted to order in our workshop, just a stone's throw from Bath Abbey. Quality and attention to detail you won't find from mass production.
Battle-Tested Delivery
We've safely delivered over tens of thousands of pieces to brides since 2011. From London to the Lake District, we know how to get your order to you perfectly.
White-Glove Packaging
Your order arrives in luxury packaging, carefully protected for its journey. Unboxing is part of the experience.
30 day returns
Take your time trying your veil with your dress. If it's not quite right just pop it back to us with a note.
What's Returnable
✓ All ready-made veils
✓ Standard made-to-order veils
✓ Hair accessories
✓ Jewellery
Not Returnable
✗ Custom/personalised items
✗ Items with embroidery
✗ Bespoke length modifications
✗ Some pure silk & lace veils
(noted on product page)
Many of our lace veils are handmade to order. The lace and tulle are cut specifically to your chosen length, colour, and configuration. We do not hold stock, and each veil is produced individually for that order. As these pieces are made to the customer's specifications, they are classed as bespoke and are non-refundable unless faulty.