EU customer information
Welcome! We send many of our pieces to the European Union, you'll find the information you need below.
Choose €EUR above (in main menu on mobile) to display prices and checkout in euros.
Shipping is £19.98 and takes approx. 4-5 working days from order.
Let us know if you have a tight deadline! Shipments are tracked, signed for and completely guaranteed. Customers are responsible for paying any import duties or taxes levied, we can accept no liability for these sorry!
Exchanges and returns are easy and no quibble...
You can exchange or return any order (exc bespoke) for any reason at all. You have 14 days from receiving your parcel to let us know you would like to return it and a further 14 days to get it back to us. You will have to pay the postage, we reccommend a signed for postage service.
Any item returned needs to be unused, with any tags attached and in it's packaging. Earrings cannot be removed from their packaging.
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